The online world can be a force for good. Here’s how...
1. Practise good ‘netiquette’
Don’t type in capital letters as it’s a bit LIKE BEING SHOUTED AT (see?). Be as nice as you would when interacting with someone face to face. Before you type, ask yourself: ‘Is it true? Is it helpful? Is it necessary? Is it kind?’ (PS: the answers should all be yes.)
2. Send short, polite direct messages
Many people are overwhelmed by spam, offers, invitations and requests to send perfect strangers personal information for a variety of reasons. Keep it brief if you can. Don’t get cross if you don’t get an immediate reply – there could be a very good reason for it.
3. Post good reviews
If you’ve bought something, visited a café or museum and loved it, share that experience and make it personal. If you haven’t had a positive experience, where possible, make direct contact with the organisation and let them know. They may not be aware of their shortcomings and it’s probably useful for them to receive constructive feedback. Be gentle. The same goes for books, plays, exhibitions and movies – leave the artists comments if you’ve enjoyed their work.
4. Share good news
Share positive news stories every time you see or hear about them. Look for articles that highlight solutions rather than simply present problems. You might be sharing just the thing someone needs to cheer them up.
5. Think the best of people
Resist responding online with anger or criticism – sometimes the nicest people can come across as unreasonable. Try to remember that everybody has bad days.
6. Post funny stuff
Post funny videos. Be silly. Share jokes. Making someone laugh – online or online – is a great way to be kind.
7. Practise positivity
Share other people’s good news and help them celebrate. If you like a post, ‘like’ it. If you can think of something that will help – say it. Say ‘Congratulations’ or ‘Well done’.
8. Fundraising
Support people who are fundraising by helping them spread the word. Start a campaign online yourself (you might want to get permission first). One wonderful example ensured that a lady living in sheltered housing received birthday cards – lots of people shared the post and she received hundreds from well-wishers. Use the internet as a global village noticeboard for good causes.
9. Share positive information
Share your top tips: recipes, new places you’ve discovered, great books, movies, TV series, new shops and markets. Use social media to provide a platform for people to share news and ideas or to ask for help.
10. Follow online groups and communities who promote kindness
There are more popping up every day. Have fun researching them! Finally, there are lots of older people who feel disconnected because they don’t have access to, or feel confident in, using the internet. A great act of kindness is helping someone use this incredible resource by sharing your skill and knowledge. Lots of local libraries are keen to have volunteers who can help people skill up.
Edited extract courtesy of The Little Book of Kindness by Bernadette Russell, Orion Publishing, $16.99
